Tax Preparation FAQs

How do I obtain a copy of my prior year return using your company?

You can obtain a copy of your prior year’s return by contacting the company by email and we will forward it to you within 24-48 hours. 

What if I receive another tax form after I’ve filed my return?

If you’ve already e-filed or mailed your return to the IRS or state taxing authority, you’ll need to complete an amended return. You can file Form 1040X through our company. Additional fees may apply.

How long do you keep my Filed tax information on file?

We retain your information for as long as your account is active or as needed to provide you services. We may retain or use your information as necessary to comply with our policies, legal obligations, resolve disputes, and enforce our agreements. The IRS requires us to retain filed tax returns for a period of at least three years. 

Bookkeeping FAQs

Do I need a bookkeeper if I have an accountant? What’s the difference between the two?

Accountants and bookkeepers perform distinctly different tasks for the businesses they serve. Bookkeepers are responsible for on-going maintenance of their clients’ general ledgers. A bookkeeper’s common responsibilities consist of:

  • Compiling data on a daily basis
  • Categorizing expenses in the general ledger
  • Reviewing the general ledger for accuracy
  • Reconciling bank statements against the general ledger
  • Generating financial statements

Accountants use the accurate and up-to-date general ledger maintained by the bookkeeper to provide advisory services, such as:

  • Analyzing the company’s financial data
  • Preparing income tax returns
  • Providing tax planning advice

Do you serve businesses with under 100k in annual revenue?

Absolutely. We offer bookkeeping packages for small businesses of almost every size!

How much is the bookkeeping service?

Each company is priced differently. Schedule a consultation for a quote.

Should my bookkeeper be local?

Small businesses no longer need to work with a local bookkeeper. The internet and cloud technology makes it easy for bookkeepers to securely access their clients books anytime, anywhere. Business owners can now hire bookkeeper who truly understands their industry and operations, instead of hiring the local, community bookkeeper by default.

Do I need to clean up my books before I hand them over to you?

No, we’ll include clean up for you as part of our work estimate. We will setup your industry-specific general ledger in the cloud accounting solution that best fits your needs. 

I have multiple businesses, how can you help me?

We specialize in financial coaching, bookkeeping and tax services for multi-unit businesses and franchises. We can manage the books for each individual location and give you insight into your business’s overall financial performance.

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Financial Coaching FAQs

Are your Financial coaching meetings held in-person or virtually?

The sessions are available no matter where you live. We can use Zoom during virtual sessions so that we can talk face to face and also share screens. For most coaching access to a personal computer or phone is required. 

Can you give me advice on investing?

We are here to help you confidently manage the money you make and determine how much you can safely invest. We can educate you on what options are out there for retirement saving, insurance and other investments, and the tax benefits of contributing to an IRA. We can educate you on what fees or recommendations are associated with various investments, and which ones are super user friendly. We are not a financial advisors or financial planners, so we don’t sell any products or manage investments.

I don’t know if I can afford financial coaching or if it makes sense for me to pay for it based on my income/debt. What should I do? 

The quick answer to this question would be that we will help you save much more money in the long run than financial coaching will cost you. If you are over-indebted and struggling to pay each and every bill, and losing sleep at night, I would love to help you make a plan and have more peace of mind. 

However, if your income is below the poverty line and you aren’t even earning enough to pay for your basic needs, I suggest utilizing some of free financial resources online. You can get free coaching, help with your credit, and even credit-building loans no matter what your score may be.

Credit Lifestyle Restoration FAQs

what is credit counseling?


Credit counseling is a process that helps individuals with credit education, budgeting their finances to ultimately eliminate debt. We develop a personalized plan to solve your credit problems.

what Can be removed from my credit score?

Anything on your credit reports that are inaccurately reporting or unverifiable can legally be removed from your credit reports.

what happens to the accounts when they are removed?

Any accounts that are removed from your credit profile does not remove your obligation to the debt associated with it. It just now removes the inaccurate reporting account from your credit report.

How long does it take?

The length of time that you are in the program depends on your individual credit goals, your credit report and how your disputes will come back.

when will i see results?

The credit agencies have 21 days to investigate after they receive the disputes that we send on your behalf. Clients usually see results in the first 30-45 days.

what can i do to help my score?

It is very important that you are building positive credit during the credit restoration process and continue paying your current bills on time.

Is credit repair illegal?

No, it’s not illegal. Credit repair is legal due to the Fair Credit Reporting Act (FCRA) which is a law that gives you the right to dispute any inaccurate item on your credit report. If the item cannot be verified, it must be removed in 30-45 days.

DO you have to be maried to enroll in the couples program?

No, you don’t have to be married. Couples can consist of married couples, relationships, friends, or family members. It’s just one price that both are responsible for.

what is a good credit score?

There are many different scoring models. One lender that considers a good score might not be a good score to the next lender. It is very important to research and know what scoring model the lender will be using before you start applying for any credit.

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business credit

Business Credit FAQs

What is required to get a business credit card?

Business credit card issuers usually are most interested in the owner’s personal credit scores, income and credit qualifications. Some lenders can help you understand which cards you are most likely to qualify for. It uses a proprietary algorithm to help you understand your likelihood of qualifying for specific cards. 

Can a new startup qualify?

Generally, you can get a business credit card as soon as your business is established, as long as you meet the issuer’s credit and income requirements. Again, most issuers will look at the owner’s personal credit qualifications when evaluating an application.

Does my business have to have a certain amount of revenue to qualify??

Typically, no, as long as your personal income is sufficient to qualify. And if you aren’t drawing a paycheck in your business, you may use income that’s available to you to pay the debt, such as a spouse or partner’s income.

How do business credit cards impact my personal credit scores??

Most issuers don’t report business credit card activity to the owner’s personal credit cards unless they default. However, since issuers check the owner’s personal credit reports when evaluating these applications, there will be an inquiry on one of the owner’s personal credit reports. Inquiries shave just a few points off credit scores, and after a year they generally don’t count.