Frequently asked questions.

Q: What differentiates Vraiment Financial from other management firms?

A: Vraiment Financial is built on a foundation of service and excellence. Our team is dedicated to providing comprehensive solutions, from project management and grant consulting to training development, ensuring exceptional delivery to our clients and the government.

Q: Do you offer tailored services based on the organization's specific needs?

A: Absolutely! We understand that every organization and company is unique, and we customize our solutions to fit your specific requirements and challenges.

Q: Can we hire your company for support on a short-term project?

A: Absolutely. We provide flexible support that can be tailored to short-term projects or longer-term arrangements, depending on your needs.

Q: What is your process for matching specific services to an organization or company?

A: We assess your business needs and match you with staff who have the skills and experience that align with your specific requirements.

Q: How do you communicate with our team about our services?

A: Communication can be done through email, video conferencing, or any preferred project management tool.

Q: What if I’m not satisfied with the support provided?

A: We strive for excellence, but if there's any concern, we have a feedback mechanism and are committed to making necessary adjustments to ensure satisfaction.

Q: How quickly can I get your services set up for my company or organization?

A: We can typically have support in place within a few business days after understanding your needs and finalizing the agreement, invoice, and onboarding.

Q: How do you ensure that we stay compliant with the funder's requirements if we are interested in grant writing services?

A: Our team manages compliance meticulously based on the funder’s requirements. From kick-off meetings to regular compliance check-ins, we ensure every detail aligns with the provided guidelines.

Q: Can you handle multiple grants or projects simultaneously for our organization?

A: Yes, our experienced team has the capability and resources to manage multiple grants and projects concurrently, ensuring each one receives the attention and expertise it requires.

Q: How do you keep us updated on the progress of our project or support management services?

A: We prioritize transparent communication. You'll receive regular updates, including performance reporting, and we're always available to discuss any specifics or address concerns.

Q: What kind of organizations have you worked with in the past?

 A: Vraiment Financial has collaborated with a diverse range of organizations, from corporations and grassroots nonprofits to large-scale institutions. Our experience spans various healthcare sectors, which enhances our ability to serve each client effectively.

Q: How does Vraiment Financial stay updated with the changes within the industries and market?

A: Our team engages in continuous learning through seminars, training sessions, 1-1 coaching, and workshops. We are also apart of several professional associations and have a dedicated research team that keeps an eye on the latest developments in the industry, ensuring we always offer the most current advice and strategies.

Q: What happens if our organization faces issues or challenges during the management process?

A: We pride ourselves on our proactive approach. If any issues arise, our team will work closely with you to address and resolve them promptly, ensuring minimal disruption to your project or services.

Q: How does Vraiment Financial ensure the confidentiality and security of our information?

A: Protecting your information is paramount to us. We employ robust security measures and protocols, both digitally and physically, to safeguard all client data. Additionally, all our staff members adhere to strict confidentiality agreements.

Q: Can Vraiment Financial assist in training our in-house team for future services?

A: Certainly! We believe in empowering organizations. Upon request, we can provide training sessions, workshops, and resources to enhance your team's operations support, management skills, and knowledge.

Q: How long has Vraiment Financial been in the management industry?

A: Vraiment Financial has been a trusted name in the management industry for 5 years. Our longevity is a testament to our consistent performance and our clients' trust in us.

Fee and Compensation Structure

Q: How does Vraiment Financial structure its fees for services?

A: We operate on a flat fee structure, where clients are billed either a fixed retainer fee or a per-project fee. These charges are transparently billed on a monthly or quarterly basis, ensuring clarity and predictability.

Q: Are there instances where a deposit is required?

A: In some cases, an upfront deposit may be necessary. This would be discussed and clarified with the client beforehand, ensuring complete transparency.

Q: Does Vraiment Financial offer any performance-based bonuses for grant writing and management services?

A: Yes, we recognize our team's exceptional efforts and results. While we're open to performance-based bonuses, it's important to note that they align with our organization's practices and are not based on a percentage of grant monies or awards.

Q: I've heard some firms charge based on hourly rates or commissions for grant writing services. What's Vraiment Financial's stance on this?

A: As members of the Grant Professionals Association, we are committed to maintaining the highest ethical standards. Consequently, we do not accept or pay finder's fees, commissions, or any percentage-based compensation for our grant writing work. We discourage such practices as they can influence the integrity of the grant process.

Q: Why does Vraiment Financial not charge based on a percentage of grant monies or grant awards?

A: Charging based on a percentage of grant monies can create conflicts of interest and may detract from the primary mission of the grant. Our approach ensures that our focus remains solely on delivering the best service to our clients and maintaining the integrity of the grant process.

Q: Are there any hidden fees or costs associated with your services?

A: Transparency is a cornerstone of our business model. All costs and fees will be discussed upfront, and any potential additional expenses will be communicated clearly to avoid any surprises.

Q: How does Vraiment Financial ensure its fee structure aligns with ethical practices?

A: By operating on a fixed retainer or per project fee, we foster mutual trust with our clients. We've adopted this structure to ensure fairness and transparency and to adhere to the guidelines set by funders. This approach also serves to maintain the ethical standards expected by the Grant Professionals Association.

Q: In terms of performance-based bonuses, who determines the criteria, and how is it calculated?

A: Any performance-based bonuses are determined based on the prevailing practices within Vraiment Financial. The criteria are set to acknowledge exceptional effort and outcomes but are not tied to a percentage of grant monies to preserve the ethical considerations of our services.